COMPANION Meridian Mail Guia de Instalação descarregar pdf (Página 88)

3-4 Software installation

Before installing the software

Standard 2.0 Meridian Mail Mini and Enhanced Card Option May 2000

Installation and Maintenance Guide

Before installing the software

Introduction

The Meridian 1 Option 11 PBX comes with several ACD

queues predefined to process calls to Meridian Mail. These

correspond to the default Meridian Mail DNs described in

Chapter 10. If you are installing Meridian Mail on a newly

installed PBX, there is little chance that someone has changed

these defaults. If, however, you are installing Meridian Mail on

a PBX that has been operating for some time, you must ensure

that these DNs have not been assigned to some other purpose.

Printing existing

configuration before

installation

To print existing configuration before installation, follow these

steps.

Step Action

1 Log on to the Meridian 1 PBX. (Refer to “Logging on to

the Meridian 1 PBX” on page 4-3.)

2 Print a hardware location report by following the prompts

in “Printing a hardware location report” on page 4-25

and, using the hardware location table on page 10-7,

verify that the default hardware location DNs have not

been reassigned or altered.

3 Print an ACD queue report by following the prompts in

“Printing an ACD queue report” on page 4-25 and,

referring to the parameters listed in “Creating a new

Voice Messaging DN” on page 4-26 and “Creating a new

service DN” on page 4-28, ensure that the default

service DNs have not been reassigned or altered.

4 If the values in these reports are different from those in

the appropriate tables, you can do one of two things:

a. Reassign the services that are currently using the

DNs. (Refer to

Meridian 1 Option 11—Administration

Guide.)

b. Change the DNs to DNs that are not in use by

following the procedures in “Changing the default

Meridian Mail DNs” on page 4-19.

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COMPANION Meridian Mail Guia de Instalação Página 88